Last Updated: October 2025
Welcome to TheSeptemberMerch.com. This Shipping Policy explains how we deliver products purchased through our website and the timelines and conditions associated with our delivery services.
1. Order Processing
- Once your order is placed and payment is confirmed, it will be processed within 1–2 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive an order confirmation email and a tracking link once the order has been dispatched.
2. Delivery Timelines
- Our products are fulfilled and shipped by our authorized supplier partners across India.
- Delivery usually takes 7 to 10 business days, depending on your location and the availability of the product.
- In certain cases (such as remote areas, high-demand seasons, or supplier delays), delivery may take slightly longer.
3. Shipping Charges
- Shipping charges, if applicable, are displayed at checkout before you complete the order.
- For promotional periods, we may offer free shipping on selected products or orders above a certain value.
4. Order Tracking
- Once dispatched, you will receive an email or WhatsApp message containing your tracking number and courier details.
- You can use this information to track the current status of your shipment.
5. Delays & Exceptions
- Although we work with reliable shipping partners, external factors such as weather conditions, strikes, natural calamities, or government restrictions may cause unforeseen delays.
- In such cases, our support team will assist you with updated timelines.
6. Incorrect or Incomplete Address
- Please ensure that your address, pincode, Landmark and contact number are correct at the time of placing your order.
- TheSeptemberMerch.com will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.
7. Shipping Coverage
- We currently deliver to most major cities and towns across India.
- Certain remote or restricted areas may not be serviceable. In such cases, our team will inform you and initiate a full refund if payment was made.
8. International Shipping
- At this time, we do not offer international shipping.
9. Customer Support
For any shipping-related questions or concerns, please contact us:
📧 support@theseptembermerch.com
📞 [WhatsApp – 7977482440]
10. Policy Updates
This policy may be updated periodically to reflect changes in our shipping partners or operations. Any revisions will be posted on this page with the updated date.